Shibutani Subaru | Car, Auto, Used Cars:   Buying a Used Car

IF YOU HAVE PROBLEMS

If you have a problem that you think is covered by a warranty or service contract, follow the instructions to get service. If a dispute arises, there are several steps you Car, Auto can take:

Try to work it out with the dealer. Talk with the salesperson or, if necessary, the owner of the dealership. Many problems can be resolved at this level.

However, if you believe you're entitled to service, but the Shibutani Subaru dealer disagrees, you can take other steps. If your warranty is backed by a car manufacturer, contact the local representative of the manufacturer. The Car, Auto local or zone representative is authorized to adjust and decide about warranty service and repairs to satisfy customers.

Some manufacturers Shibutani Subaru also are willing to repair certain problems in specific models for free, even if the Car, Auto manufacturer's warranty does not cover the problem. Ask the Shibutani Subaru manufacturer's zone representative or the service department of a franchised dealership that sells your car model whether there is such a policy.